Terms & Conditions
Last updated: 30 May 2026
1. About these terms
These website terms explain how enquiries and quote requests are handled by Your Business. Any paid work, service visit, repair, or project is subject to the written quote, estimate, invoice, or contract we agree with you before work starts.
2. Enquiries and quotes
Submitting a form or chat message authorises Your Business to contact you about that enquiry by phone, SMS, email, or another contact method you provide. Quotes are estimates until the details have been checked and confirmed in writing.
3. Prices and availability
Prices, service availability, call-out terms, and timescales may vary by job, location, materials, and access. We will confirm material charges, VAT if applicable, and any third-party costs before you approve paid work.
4. Customer responsibilities
Please provide accurate contact details, job information, site access, and any safety information we need to assess or carry out the work.
5. Privacy and communications
We handle personal data as described in our privacy policy. You can opt out of non-essential SMS communication by replying STOP where SMS is available, or by emailing us.
6. Contact
Questions about these terms can be sent to info@smithsplumbing.co.uk.